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Gemiddeld een 8,7!
Elk jaar vraagt AMA haar nieuwe en bestaande klanten om een korte online vragenlijst in te vullen om de dienstverlening van AMA te beoordelen. Ook dit jaar kreeg AMA een hoog cijfer namelijk gemiddeld 8,7. Men kiest AMA vooral voor de prijs en goede ervaringen. De meeste klanten komen bij AMA op referentie of aanbeveling van anderen. Met een Netpromotorscore (NPS Score) van 91,6 is er weer een mooi resultaat behaald in 2019. Wil je meer weten over klanttevredenheidsonderzoek?
